Privacy Policy – Pleapets
Effective Date: [Insert Date]
At Pleapets, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a) Personal Information
When you sign up, book a service, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and payment information
- Pet details (name, breed, health information, preferences, etc.)
b) Non-Personal Information
We also collect technical and usage data to enhance your experience, such as:
- IP address and browser type
- Website interaction (pages visited, time spent, etc.)
- Device information (computer, mobile, etc.)
2. How We Use Your Information
We use the information we collect to:
✔ Provide and improve our pet care services (walks, spa, pet-sitting, etc.)
✔ Process payments and bookings securely
✔ Send confirmations, reminders, and important updates
✔ Personalize our services to better suit your pet’s needs
✔ Improve our website, customer experience, and marketing
✔ Respond to inquiries and customer support requests
We never sell your information to third parties.
3. Data Protection & Security
We take security seriously and implement industry-standard measures to protect your information, including:
🔒 Secure encryption for sensitive data
🔒 Restricted access to personal information
🔒 Regular system updates and security checks
However, no online transmission is 100% secure, and while we do our best, we cannot guarantee absolute security.
4. Sharing of Information
We may share your data in these limited cases:
📌 With trusted third-party providers (payment processors, booking software) to facilitate services.
📌 If required by law, legal processes, or to protect our rights and customers.
📌 With your consent, when necessary for a specific service request.
We do not sell or rent your data to third parties for marketing purposes.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These help us:
- Analyze traffic and website performance
- Remember your preferences
- Improve user experience
You can disable cookies in your browser settings, but some website features may not work properly.
6. Your Rights & Choices
You have the right to:
✔ Access, update, or delete your personal information
✔ Opt-out of marketing communications at any time
✔ Request a copy of the data we hold about you
To exercise these rights, please contact us at: wag@pleapets.com.
7. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our services or legal requirements. The latest version will always be available on our website.
8. Contact Us
For questions or concerns about this policy, please contact us:
📧 Email: wag@pleapets.com
📍 Location: Stamford, CT
🐾 Pleapets – Pleased to Pamper, A Pleasure for Pets!
